Services

Laptops, desktops, printers, scanners, and many other devices are essential to daily operations. The speed and efficiency that these devices operate at can greatly influence the productivity of those who utilize the equipment. Let us be the go-to for computer and device repair!

Remote desktop support is fast, convenient, and prevents minor issues from impacting the workday. No more waiting to schedule an appointment for a technician to visit the office! Remote support is also a great choice for clients who frequently travel and need support on-the-go.

Each business has unique technology demands, and every office has a specialized configuration to fit the needs of its users. We are proud of our ability to learn and truly understand how our clients do business, so that we can provide solutions that fit current needs and provide for future goals.

Workstations and Servers

We provide a variety of services to ensure that workstations and servers are fully operational, including:

• Equipment configuration
• Software and application management
• Regular maintenance and system update schedule
• Firewall and security policies
• Hardware lifecycle management
• Network file storage and shared printers
• Windows domain (Active Directory) administration

Email

Look no further for experienced management and administration of Microsoft 365, Google Workspace™ productivity and collaboration tools, and other cloud-based email and productivity platforms. We also plan and implement migration strategies to a cloud-based platform from an existing provider or on-premise email server.

Backups

Project files, customer information, financial and internal records, and all types of business-critical data must be protected from loss. Backups are an integral component to any continuity of operations plan and are also a requirement for many regulated industries. We provide solutions for on-site, off-site, and cloud-based backups to protect from threats to data including accidental file deletion, malware/ransomware, and natural disasters. Our backup solutions utilize strong encryption to ensure that data is secured in transit and at rest.

Data recovery planning is equally as important as creating backups, which is why we consider it to be part of the design process for our backup solutions. The ability to swiftly and efficiently restore data ensures that impact, downtime, and costs are minimized in a data loss situation.

Computer networks are the virtual backbone of any modern organization. As more businesses rely on Internet connectivity and cloud-based services, networks must be robust, highly available, and have enough capacity to meet the demands of everyday use. Hybrid work environments rely on voice and video chat for communication, as well as remote access to company resources for work away from the office.

Network Design and Construction

Our networking experts design systems that meet today's demands and also provide for tomorrow's growth. We can build a new network, expand capacity of an existing network, or upgrade and refresh an aging network. Networks can span one office, several buildings at one location, and multiple locations in different states.

Wi-Fi Deployment

The number of wireless devices in the workplace is rising as workforces become increasingly mobile. Employees and guests have laptops, tablets, smartphones, and other wireless devices that depend on stable Wi-Fi access. We can add Wi-Fi to an existing wired network, expand coverage to eliminate dead zones, and upgrade existing wireless equipment to the latest Wi-Fi standards and technology.

Never risk losing a customer because all circuits are busy. Voice-over-IP (VoIP) phone systems are flexible and can adapt to a constantly changing call load with ease. Call flow is highly customizable (as well as many other features) to meet the needs of every organization.

Our hosted VoIP service is accessible worldwide so that remote workers and business travellers stay connected. We offer pay-as-you go and channel-based plans for inbound and outbound calling. Internal calls (extension to extension dialing) are never metered.

Numerous technical decisions are involved with building a website: where to host the site, where to purchase a domain name, and what tools and/or services to design it with, to name a few. Our team can consult on the technical aspects of website projects to ensure a successful outcome. We do not offer design services, but we can help with getting a website started, updating content, and monitoring a website's health.

Know your costs up-front. Most of our repair and remote support services are billed hourly. Please contact us for a consultation on our other services.

Current Rates

Rates and fees are subject to change.

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Please contact us to find out how we can help.